Season 4
July 23, 2023

Building authority

Great conversation on where and how tocreate authority How to look at your business model to create more consistent revenue and also how to align your social contribution to your purpose statement.

Beyond Expertise: The Strategic Guide to Building True Authority in Your Industry

In today's crowded and noisy marketplace, being good at what you do is no longer enough. Being an expert is simply the price of admission. It gets you in the game, but it doesn't guarantee you'll win.

To truly stand out, to command premium pricing, to attract the best clients and talent, and to build a business with real, lasting value, you must move beyond expertise. You must build authority.

What's the difference? Expertise is what you know. Authority is what other people believe you know. Expertise is your skill. Authority is your influence. An expert has the right answers. An authority is the one people turn to with their most important questions in the first place.

Building authority is not about ego or shouting the loudest. It is a deliberate, strategic process of earning trust at scale. It's about making your knowledge and your values visible in a way that creates a gravitational pull around your brand.

This crucial business-building concept was at the very heart of a fantastic, high-level conversation I had on my podcast with Bill, an ambitious founder who is looking to achieve big things. He understands that to reach his aspirations, he needs to be seen not just as a service provider, but as a leading voice in his field.

Our conversation was a masterclass in how to strategically build authority. We covered where and how to create it, how to evolve your business model for more consistent revenue, and the powerful way that aligning your social contribution with your purpose can amplify your authority tenfold.

Today, inspired by my chat with Bill, I want to give you my definitive guide to the simple, often inexpensive activities that can transform your business from a hidden gem into a recognized authority.

The Three Pillars of Authority - Where Does It Come From?

Authority isn't magic. It is the result of consistently demonstrating three key qualities over time.

1. Generous Expertise (The "How-To"):

You cannot have authority without first having expertise. But hoarding that expertise is a mistake. The fastest way to be seen as an expert is to generously share what you know. You must give away your best ideas.

  • Teach, Don't Sell: Your marketing should feel less like advertising and more like education. Write articles, create videos, host webinars, or post on social media with the primary goal of solving a small part of your ideal customer's problem for free.
  • Answer the Questions They're Already Asking: What are the top 10 questions your customers always ask you? Turn each one into a detailed blog post or a short, helpful video. When you become the go-to source for answers, you become the authority.
  • Develop a Point of View: Don't just regurgitate common knowledge. Develop your own unique frameworks, methodologies, and perspectives. Have an opinion. This shows you are not just a practitioner, but a true thought leader.

2. Proven Results (The "Show, Don't Tell"):

Sharing your expertise builds trust, but you must back it up with proof. Authority is built on a foundation of real-world results.

  • Case Studies are Your Superpower: A detailed case study is one of the most powerful authority-building assets you can create. It's a story that walks a potential customer from the pain of their problem to the triumph of your solution, backed by tangible data and results.
  • Testimonials and Reviews: Actively and systematically collect testimonials from your happy clients. A video testimonial where a client speaks from the heart about the transformation you enabled is worth more than any fancy brochure.
  • Awards and Accolades: Entering and winning industry awards provides powerful third-party validation that you are, in fact, one of the best at what you do.

3. A Clear and Compelling Purpose (The "Why"):

This is the pillar that elevates you from a technical authority to an inspirational one. When people understand your "why"—the mission and the values that drive you—they connect with you on a much deeper, more human level. Your purpose becomes the soul of your authority.
This was a key part of my conversation with Bill. During our chat, I even helped him workshop a purpose statement on the fly. A great purpose statement isn't a fluffy marketing slogan; it's a clear, concise declaration of the change you want to make in the world. For example, my purpose is to help people find work they love, and every piece of content I create, every investment I make, is filtered through that lens.

When your expertise, your results, and your purpose are all aligned and visible, you create an unshakeable foundation of authority.

From Project to Predictability - How Your Business Model Builds Authority

Bill and I also discussed how to look at your business model to create more consistent revenue. This is not just a financial strategy; it is an authority-building strategy.

A business that relies solely on one-off, project-based work is constantly on a revenue rollercoaster. You are always hunting for the next project. This can create a sense of desperation that undermines your authority.

Building recurring revenue streams demonstrates stability, confidence, and long-term value. It shifts the customer relationship from a series of transactions to an ongoing partnership.

  • Productized Services: Can you package your expertise into a fixed-scope, fixed-price offering? This makes it easier for clients to buy and positions you as a confident expert who has a proven process.
  • Retainers or Subscriptions: Can you create a monthly retainer model where clients get ongoing access to your expertise? This creates predictable revenue for you and provides immense peace of mind for them.
  • Digital Products or Memberships: Can you scale your expertise through online courses or a paid community? This allows you to serve a broader audience and builds your authority as an educator.

When you have consistent, predictable revenue, you can afford to be more selective with your clients. You can say "no" to bad-fit projects. You can invest more time in creating valuable content. This financial stability gives you the freedom and the platform to act like the authority you are.

Purpose in Action - Aligning Your Social Contribution

The final, and perhaps most powerful, way to build authority is to align your social contribution directly with your purpose statement. This is how you prove that your "why" is not just a slogan on your website, but the core of who you are.

This doesn't have to be about donating a percentage of profit, though that can be powerful. It's about using your unique skills and resources to move your mission forward.

  • If your purpose is about empowering entrepreneurs (like mine is), your social contribution could be mentoring young founders or providing pro-bono services to a startup from an underrepresented community.
  • If your purpose is about sustainability, your contribution could be organizing a local clean-up day or partnering with a non-profit that works on reforestation.
  • If your purpose is about education, it could be volunteering your time to teach a class at a local school or community centre.

When your social contribution is a genuine extension of your purpose, it becomes the most authentic and powerful marketing you will ever do. It shows the world that you are not just in business to make money, but to make a difference. And that is the highest form of authority there is.

An Inspiring Roadmap to a Bigger Future

Bill has big aspirations, and our conversation on the podcast laid out a clear, actionable roadmap for how he can achieve them. What I love most is that the strategies we discussed—creating valuable content, building a recurring revenue model, aligning social contribution—are not expensive. They don't require a massive marketing budget. They require thought, intention, and consistency.

Our full conversation is a real-time strategy session that will give any business owner a new lens through which to see their own growth opportunities.

Authority is an Asset You Build Every Day

In the end, authority is not something you can claim for yourself. It is something that is granted to you by your market, your customers, and your community, based on the value you consistently create and the trust you painstakingly earn.

It is built by being generous with your expertise. It is solidified by delivering real, provable results. And it is amplified by living and breathing a purpose that is bigger than just your own success.

Start today. Answer one customer question on social media. Write one case study. Define your purpose statement. Take one small, intentional step towards building your authority. Over time, these small acts will compound into an unstoppable force, creating a business that doesn't just compete, but leads.

What is one thing you can do this week to build your authority in your industry?